Privacy Policy

📌 Return & Replacement Policy – Champion Everlasting Clocks

At Champion Everlasting Clocks, we focus on delivering high-quality products with strict quality control. Please read our policy carefully before placing an order.

❌ No Returns Policy

  • We do not offer returns once the order has been placed and the parcel is dispatched.

  • If the item is not defective, no return, exchange, or refund will be provided under any circumstances.

🔧 Replacement for Defective Parts Only

  • If a specific part of the clock is found to be damaged, defective, or non-functional, we will:

    • Replace only the defective part, not the entire product

    • Send the replacement part to you

    • Provide a step-by-step installation video for easy setup

  • Complete product replacement is not offered.

📦 Parcel Opening Policy

  • Opening the parcel before payment to the courier service is strictly not allowed.

  • Customers must receive and pay for the parcel before opening it.

  • Any refusal based on “open parcel request” will not be entertained.

✅ Agreement to Policy

By placing an order with Champion Everlasting Clocks, you confirm that you:

  • Have read and understood this policy

  • Agree to all terms mentioned above

  • Accept that these policies are final and non-negotiable

Privacy Policy

Personal Identification Information

We may collect personal identification information from Users in various ways, including (but not limited to) when Users visit our site, register, place an order, fill out a form, subscribe to our newsletter, or participate in other activities, services, features, or resources available on our Site.

Users may be asked for details such as name, email address, mailing address, phone number, and credit card information. Users may also visit our Site anonymously.

We collect personal identification information only when voluntarily submitted. Users can choose not to provide this information; however, it may prevent them from accessing certain Site features or services.

How We Use Collected Information

Everlasting Clock Company collects and uses Users’ personal information for the following purposes:

  • To improve customer service: Your information helps us respond more effectively to inquiries and support requests.

  • To personalize user experience: We may use aggregated information to understand how Users as a group use our Site and services.

  • To improve our Site: We continually enhance our website offerings based on feedback and usage data.

  • To process transactions: Information provided when placing an order is used solely to fulfill that order. We do not share this information with third parties except as necessary to provide the service.

  • To administer promotions or surveys: We may send Users information they have agreed to receive about topics of interest.

  • To send periodic emails: The email address provided for order processing will only be used to send information and updates related to that order. It may also be used to respond to inquiries or requests. If a User opts in to our mailing list, they may receive company news, product updates, or promotional content. Unsubscribe instructions are included in every email.

How We Protect Your Information

We implement appropriate data collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction data, and information stored on our Site.

Changes to This Privacy Policy

Everlasting Clock Company may update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to check this page regularly for changes and to stay informed on how we protect the personal information we collect.

By continuing to use our Site, you acknowledge and agree that it is your responsibility to review this policy periodically and be aware of any modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy and our Terms of Service. If you do not agree to this policy, please do not use our Site. Continued use after changes are posted will constitute acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, our practices, or your interactions with this Site, please contact us at:

📧 everlastingclocks@gmail.com
🌐 www.everlastingclockcompany.com